ACCOUNTABILITY:
To enhance customer confidence in the soundness of the gaming system, Fly Casino® voluntarily agrees to make their systems, algorithms and practices available for inspection and review by any legitimate gaming commission or government authority.
COMPLIANCE:
Fly Casino® abides by the laws and regulations of the jurisdiction within which it does business.
CONSUMER PRIVACY AND DATA PROTECTION:
Fly Casino® has designed all services to protect customer privacy and confidentiality. Fly Casino® has instituted controls to detect and eliminate fraud and to protect data and the system from internal and external hacking.
TRUTH IN ADVERTISING:
Fly Casino® shall be truthful in all advertising and promotional efforts and shall publish only accurate information about its operations. Gaming and wagering rules and registration procedures are made available to the public online.
DISPUTE RESOLUTION AND AUDIT TRAILS:
In order to provide timely and efficient dispute resolution, Fly Casino® retains detailed transaction records of all financial dealings. These records are archived and accessible to the client, any legitimate gaming commission, or government authority upon request.
LIMITING ACCESS BY MINORS:
Fly Casino® maintains adequate controls to prohibit minors from accessing its gaming system. These controls require customers to declare that they are of lawful age and Fly Casino® institutes reasonable measures to verify this information.
CONTROLLING COMPULSIVE GAMBLING
Fly Casino® is committed to detecting and reducing compulsive gambling. Our procedures include monthly deposit limits and analysis of gambling patterns.
BANKING AND TRANSACTION PROCESSING:
Fly Casino® conducts its banking and financial affairs in accordance with accepted standards of internationally recognized banking institutions. Fly Casino® adheres to all jurisdictional laws pertaining to transaction reporting.
PAYOUTS:
Fly Casino® maintains customer balances in cash, or cash equivalent. In addition, Fly Casino® is committed to prompt payment of all customer withdrawals.